Policies
Dance Confident Shop Policies FOR: Pick Up Location at GUS® | 5230 N. Clark Street, Chicago
Policies effective 9/7/26
- Customers under 16 must pick up/try on items with a parent/guardian present. Dance Confident Shop strives to fit each dancer properly. Proper fit is achieved when an adult is present with the child.
- Customers must allow 30 minutes prior to class to try on/pick up items
- Customers cannot try on/pick up items in-between their dance classes
- Dance Confident Shop Customer Service is the source for all questions including shop hours at GUS® location, approving exchanges, stock available, and any question pertaining to purchases from Dance Confident Shop
Refund Policy
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Dance Confident Shop has a no refund policy
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Sale items cannot be exchanged or returned
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Tights cannot be exchanged or returned
Exchange Policy
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Full price items may be exchanged for the exact item in a different size or for an item of equal or greater value
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Exchange full price item within one week of pick up date
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All full price items must be unworn to exchange
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Tights and sale items cannot be exchanged
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Item(s) must be in original package with tags attached
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Item(s) may be exchanged two weeks from pick-up date
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Sale items are final sale
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Exchange @ GUS® | 5230 N Clark during Dance Confident Shop hours
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Dance Confident Shop hours change weekly
Dance Confident Shop is a separate business from GUS® location | 5230 N Clark Street, Chicago
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GUS® employees/faculty cannot accept any exchanges during non Dance Confident Shop hours