Policies

Refund Policy

• GUS SHOP has a no refund policy
• Tights cannot be exchanged

Exchange Policy

• Full price items may be exchanged for the exact item in a different size
• All items must be unworn to exchange
  • Tights cannot be exchanged
• Item(s) must be in original package with tags attached
• Item(s) may be exchanged two weeks from pick-up date
• Item(s) may not be exchanged two weeks after pick-up date
• Sale items are final sale

Exchange Procedure - Must be two weeks from pick-up date

• Customer emails GUS SHOP: custserv@guslegacy.org
• Include following info
  • Order #
  • Customer name & dancer name
  • Item to exchange | Size needed
• Customer receives email with link to select day/time for exchange
• GUS SHOP staff exchanges item when you come IF item you are exchanging is unworn in original packaging

Please note - GUS SHOP is separate from GUS®
• GUS® employees/faculty cannot accept any exchanges at drop-off or pick-up.